Shipping Information

Shipping

We deliver anywhere within Canada and NOW to the United States

***DUE TO COVID-19 DELIVERIES MAYBE DELAYED***

All Delivery (within 7 business days ) Standard Rates Apply - Canada 

Standard Delivery (within 7 business days) to Canadian addresses for orders on Engraving Reimagined. On checkout, choose Standard Delivery and the offer will be applied to your order. Subject to change or cancellation without notice.

What delivery method do you use?

We understand it is important that your items arrive in good hands and on time. This is why we use Canada Post for Standard. It is secure and safe.  However Engraving Reimagined can not be responsible for late delivery once it is handed over to Canada Post and USPS.

How long does shipping take?

Your shipping time will vary according to the method (ground/air), the geographic location of the package destination and types of items ordered. 

How much does shipping cost?

Expedited Delivery (within 7 business days) dependent upon the size and weight of the package. Taxes are calculated based on delivery location and will display at checkout.

Will I get a tracking number for my shipment -

Yes for the majority of our items, once your order ships out of our shop you will receive an email which includes your tracking number. Some smaller items will be shipped via Canada Post regular mail and will not have a tracking number.  If you don't see this email, please check your junk mail or bulk mail folder. If you don't receive your receipt nor tracking information via email then you likely typed in your email address incorrectly.

What if I am not home when Canada Post attempts to deliver my package?

If you are not home and Canada Post cannot deliver your parcel to your community mail-box, Canada Post will leave you a postcard which indicates the parcel pick-up location nearest to you. You will have 10-15 days to pick-up your parcel from the indicated depot before they return it to us. Generally, Canada Post sends a second notification after 10 days for unclaimed parcels. If you still don't pick up your parcel at the Canada Post outlet your package will be returned to us.

What if my package is returned to you?

When we are required to re-ship your package due to an address error on your part, or failure to pick-up your parcel from a Canada Post outlet, you will be required to pay for the re-shipment of your package. To avoid this delay and cost, please ensure you give us the complete shipping address, including any apartment or units number for your house, during the checkout process. It is generally recommended to ship your parcel to a HOUSE/HOME address (vs. a business address).

United States Customers

When shipping to the United States any taxes, tariffs, duty or brokerage fees will be the responsibility of the recipient and will be handled independently of engravingreimagined.ca