General FAQ


 FAQ engraving questions


1. Do you ship to my Province or State? 

Yes, we ship through out Canada and the USA.  Once you get to our checkout page, the shipping costs will calculate and you can choose the type of shipping you need. Message us if you need further assistance

2.  Can I bring in my own gifts to have personalized?

Yes, just bring your item into our shop in Calgary and our team will be able to assist you with selecting the right font and message to suit any budget. If you do decide to bring in your items to us. There is a set up fee depending on the item. 

If you buy a product from us, we waive the set up fee. 

3. How much does it cost to engrave something?

Engraving Cost vary from item to item. Typically, It is $1 per character or $1.25 for Glass and unique surfaces. Speak to one of our agents for more details or pop into our store and our team will be able to assist you.

We have hundreds of fonts and designs to choose from at various price points. Our team will help you choose the right sentimental saying and design to suit any budget.

4. Do you do other types of Personalization?

Yes, we do!  We will be offering Embroidery, Photo Personalization and Laser Engraving on Wood and Leather products.  Ask our Experts on when this will be available or check out website for more details

We also create 3D Photo Crystal Cubes! This amazing technology make a perfect keepsake. 

Message us if you need further assistance, and we will connect you to a team member.

5. I own a business and I would like my company logo engraved on             product. Can you do this?

Yes!  We can convert your corporate logo and we can engrave it on product to promote your business. Engraving Reimagined is the go to destination for all your promotional and Corporate needs. We deal with many businesses big and small.  We do embroidery, photo personalization, apparel and promotional products.

Talk to one of our experts or contact the store for more details to get started. Plus, if you have a quote from a competitor , we will do our best to match it or beat it - ask our team for details 

6. Do you have different sizes of metal trophy and award plates?

Yes!  We have all types of metal and plastic plate and name badges.

We can even custom cut to any size. We have a large selection of metal plates in all colors and underlays and these can be cut to any size. Ask our experts for more details

Message us if you need further assistance, and we will connect you to a team member.

 7.  I want to buy something online but noticed that it states " not available        for pick up?" Can i still pick up from store location?

If it says "not available for pick up " No Problem. This is because we carry such a vast amount of products, we couldn't fit it in our little store front.

We can have it delivered to the store so you can pick it up.

We have a vast selection of product online that we do not have in store due to space.

If you have selected something not available for pick up, just message us at  and  we will make arrangements for you.

8. Don't see something specific in store? Ask us about sourcing the item       for you.

We have hundreds of suppliers we deal with and we can do our best to try to bring that special item for you. 

Don't see your question on here? Message us and we will get back to you ASAP